Business Systems Lead

Business Systems Lead

About the Role

We're looking for a Business Systems Lead to own our enterprise systems, with Epicor ERP (E10/Kinetic) at the center. You'll need a solid grasp of how the business runs — Quote-to-Cash, Procure-to-Pay, and everything in between — plus the data skills to turn numbers into decisions leadership can act on.

Why Join Us

• Rewarded from day one— competitive pay, sign-on bonus eligible, relocation assistance

• Grow your career, not just your title— we promote from within

• A culture built for doers— collaborative, low on bureaucracy, hands-on leadership that trusts you

• Take care of yourself and your family— strong healthcare, 401(k) match, generous PTO

What You'll Do

Own the ERP System

• Serve as the functional go-to for Epicor ERP across departments

• Troubleshoot issues and support upgrades, enhancements, and rollouts

Support End-Users

• Train users and provide hands-on support

• Maintain documentation and SOPs

Bridge Business & Systems

• Partner with Sales, CS, Production, Purchasing, Supply Chain, Quality, and Finance to keep systems aligned with operations

• Standardize processes and recommend system-based improvements

Turn Data Into Decisions

• Build reports/dashboards in Epicor and related tools

• Use Excel, SQL, and Power BI to analyze data and develop KPIs

Pitch In on Help Desk

• Provide Tier 1 support as part of the IT team's shared coverage

What You Bring

• Associate's/bachelor's degree in IT, CS, Business, or related field

• 3–5 years in a business systems role

• Hands-on Epicor 10/Kinetic experience

• Advanced Excel; SQL and/or Power BI strongly preferred

• Strong analytical and communication skills

• Comfortable working cross-functionally in a fast-paced environment

Good to Know

• Occasional after-hours support and some travel required